Last update: April 2023
This privacy statement is effective as of March 24, 2023. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
Unless stated otherwise, this privacy statement applies to all of Accenture’s externally facing applications, services, games, tools, websites and other data processing activities where Accenture is acting as a data controller (or any local equivalent).
If you are a California resident, please see our specific privacy statement for California residents below.
If you are a California resident, you have specific privacy rights under California law. You can opt-out here from any selling of your personal information.
In case you have special accessibility needs to access the content of this statement, we recommend that you or someone on your behalf, consult our Accessibility Statement and recommendations.
This page and its sub-pages tell you everything you need to know about how Accenture PLC and/or its affiliates, subsidiaries and newly acquired companies (“Accenture”; “we”) protect the personal data we process and control relating to you (“your personal data”; “your data”) and which rights you have in relation to the processing of your personal data.
Any Accenture entity located outside the European Union will for the purposes of compliance with data privacy laws be represented by Accenture PLC.
Below, we first give a general description of how Accenture protects your personal data. Further below, we also include specific information on the following:
- How do we use personal data when you visit Accenture’s website?
- How do we use cookies (and other tracking technologies)?
- How do we use personal data when you visit our offices?
- How do we use personal data for marketing purposes?
1. How does Accenture protect your personal data?
Accenture attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with Accenture, your personal data are in good hands.
Accenture protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Accenture maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.
The following sections provide further details as to how Accenture processes your personal data:
- Which categories of personal data do we collect and how do we process such personal data?
- For which purposes and on which legal basis do we use your personal data?
- Will we share your personal data with third parties?
- What about sensitive data?
- What about data security?
- Where will your personal data be processed?
- How long will your personal data be retained by us?
- Which rights do you have with respect to the processing of your personal data?
Which categories of personal data do we collect and how do we process such personal data?
We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users. If the data we collect are not listed in this privacy statement, we will give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.
The personal data we collect includes the categories of personal data described in the sections “How do we use personal data when you visit Accenture’s website?”, “How do we use cookies (and other tracking technologies)?”, “How do we use personal data when you visit our offices?” and “How do we use personal data for marketing purposes?”, as well as any other categories of personal data referred to in this privacy statement or in other statements you have received.
Below is also a chart describing the categories of personal data we collect:
Category of personal information | Types of personal information captured by category |
---|---|
Personal details, contact details, and identifiers. | Name, pronoun, all types of identifiers and contact details (such as e-mail, phone numbers, physical address) and occasionally, when necessary for specific purposes, gender, date of birth, age, place of birth. |
Commercial information. | History and records of the products and services you have obtained from Accenture. Correspondence between you and us when it is sent to a dedicated mailbox or via other electronic communication means (including communication channels supported by artificial intelligence), for the purpose of processing account receivable payments and commercial follow-up. |
Marketing and research information | Identifiers – the IP address, social media handle or other online identifiers of a person, e-mail address/mobile number if used for direct marketing, and name and addressDemographic data – (e.g. income, family status, age bracket, gender, interests, pets, home ownership, health, current service providers)Browser/web history data and preferences expressed through selection/viewing/purchase of goods, services and content, information about your mobile device including (where available) type of device, device identification number, mobile operating system.Social media content – blogs, posts and anything posted by an individual online or which mentioned/references an individualAnalytics and profiles of the individuals based on the data collected on themVoice-enabled services (Speech-to-Text engines for search requests) without being recorded or stored by the mobile device. |
Sensitive data and biometric information. | Accenture may also collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status and dietary requirements/allergies in the framework of the events we organize/sponsor) or biometric information, for example as when you elect to use fingerprint authentication. |
Audiovisual materials. | Photograph, and images/footage captured/recorded on CCTV or other audio, video and related security/monitoring systems or captured during marketing/public filming events/sessions (including recording of virtual or live workshops or similar events/sessions), voice search functionality to enable a voice command feature that allows you to ask a question and see results (functionality enabled for mobile applications only). |
Position and professional or employment-related information. | Professional or employment-related information, such as description of current position, job title, employer, location, and Accenture contact(s). |
System and application access data and Internet and electronic network activity information. | Where you are provided with access to Accenture’s systems, Accenture may collect information required to access such Accenture systems and applications such as System ID, LAN ID, e-mail account, instant messaging account, mainframe ID, system passwords, and internet or other electronic network activity information, including access logs, activity logs, and electronic content produced using Accenture systems. |
Cookies and geolocation data | As described below, we also may collect geolocation data in some circumstances. Please see our Cookies policy for more details regarding our use of cookies. |
Accenture alumni related information | Information you provide us when you register as an Accenture alumnus/alumna or update your profile including your name and email address. If you were previously a user of another Accenture alumni website, additional data that you provided to that site may be automatically added to your profile at the Alumni Site. In addition, your user profile offers you the opportunity to provide a wide range of additional data, including postal address, current occupation, industry, education, and personal and business interests.Correspondence between you and us in relation to the Alumni Site.Data you post on the Alumni Site, such as on the chat pages.Responses to online surveys that we use for research and quality control purposes.Details on (former) compensation and payroll.Details on (former) position.Birth year when necessary for specific purposesPersonal information we already have in our Accenture systems such as (former) Enterprise ID, (former) office location, telephone number, home address and education or training – this to verify your identity when registering on our Alumni Site. |
In addition, for recruitment/employment purposes, Accenture may process the personal information set out in the below table.
Additional personal details, contact details and identifiers. | In addition to the personal details listed above, Accenture may collect additional personal details for recruitment/employment purposes, such as national identification number, social security number, insurance information, marital/civil partnership status, domestic partners, dependents, emergency contact information, and military history; professional/personal calendar availability/scheduling information for meeting/communication purposes. |
Education information and professional or employment-related information. | Accenture may collect information about your education and professional or employment-related information, such as your employment history. |
Sensitive data for recruitment purposes. | Accenture may collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status), trade union membership information, religion, race or ethnicity, minority flag, and information on criminal convictions and offences. Accenture collects this information for specific purposes, such as health/medical information in order to accommodate a disability or illness (subject to legal limits on the timing of collection of such information and other applicable limitations) and to provide benefits; background checks and diversity-related personal information (such as race or ethnicity) in order to comply with legal obligations and internal policies relating to diversity and anti-discrimination. |
Documentation required under immigration laws. | Accenture may collect data on citizenship, passport data, and details of residency or work permit (a physical copy and/or an electronic copy). |
Financial information for payroll/benefits purposes | Your banking and other relevant financial details we need for payroll/benefits purposes. |
Talent management information. | Information necessary to complete a background check, details on performance decisions and outcomes, performance feedback and warnings, e-learning/training programs, performance and development reviews (including information you provide when asking for/providing feedback, creating priorities, updating your input in relevant tools), driver’s license and car ownership information, and information used to populate biographies. |
Requested recruitment information | Information requested to provide during the recruitment process, to the extent allowed by applicable law. |
Recruitment information you submit | Information that you submit in résumés / CVs, letters, writing samples, or other written materials (including photographs). |
Information generated by us during recruitment | Information generated by interviewers and recruiters related to you, based on their interactions with you or basic Internet searches where allowed under applicable law. |
Recruitment information received from third parties | Information related to you provided by third-party placement firms, recruiters, or job-search websites, where applicable. |
Audiovisual information processed during recruitment | Photograph, and images/audio/footage captured on CCTV or other video systems when visiting our office or captured in the course of recruitment events or video recruitment interviews. |
Recommendations | Recommendations related information provided on your behalf by others. |
Immigration | Documentation and related information required under immigration laws. |
Employment history and background checks | Information about your prior employment, education, and where applicable and allowed by applicable law, credit history, criminal records or other information revealed during background screenings. |
Diversity related information | Information about race / ethnicity / religion / disability / gender and self-identified LGBT status, for purposes of government reporting where required by law, as well as to understand the diversity characteristics of the Accenture workforce, subject to legal limits. |
Assessment information | Information generated by your participation in psychological, technical or behavioral assessments. You will receive more information about the nature of such assessments before your participation in any of them. |
We also may derive inferences about you based on the information described above and also collect other information about you as described in this privacy statement. If you provide us with personal information of another person (for instance, a potential employee/referral), you are responsible for ensuring that such person is made aware of the information contained in this privacy statement and that the person has given you his/her consent for sharing the information with Accenture.
The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors. Except where certain information is required by law or by Accenture policies (including management of an employment relationship with Accenture), your decision to provide any personal data to us is voluntary. Please note that if you do not provide certain information, we may not be able to accomplish some or all of the purposes outlined in this privacy statement, and you may not be able to use certain tools and systems which require the use of such personal data.
For which purposes and on which legal basis do we use your personal data?
Accenture uses your personal data only where required for specific purposes. Please view the table below for (i) a list of the purposes for which Accenture uses your personal data and (ii) an overview of the legal basis for each such purpose.
Purpose | Legal basis |
---|---|
Managing our contractual and/or employment relationship with you. | Necessary for the performance of a contract to which you are a party. |
Recruitment. | Justified on the basis of our legitimate interests for ensuring that we recruit the appropriate employees. |
Facilitating communication with you (including facilitating meetings; communication in case of emergencies, and to provide you with requested information). | Justified on the basis of our legitimate interests for ensuring proper communication and emergency handling within the organization. |
Operating and managing our business operations including or being part of the provision of our services to our clients and their employees/contractors and their customers, for example in collecting their data as part of surveys, data analytics, Marketing research or other purposes. | Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations. |
Complying with legal requirements. | Necessary for the compliance with a legal obligation to which we are subject. |
Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use). | Justified on the basis of our legitimate interests of avoiding non-compliance and protecting our reputation. |
Social listening (Identifying and assessing what is being said about Accenture and our clients on social media (only publicly accessible content) to understand sentiment, intent, mood and market trends and our stakeholders’ needs and thereby improving our services. We do this through key-word searches and our goal is to gain insights in conversation trends over a specified period and not to identify an individual. To achieve this, we analyze and monitor conversation streams and monitor publicly available opinions, statements or other interactions on social media channels.) | Justified on the basis of our legitimate interest of protecting our assets and our brand on social media |
Improving the security and functioning of our website, networks and information. | Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience and our networks and information are secure. |
Undertaking data analytics, i.e. applying analytics to business operations and data to describe, predict and improve business performance within Accenture and/or to provide a better user experience. This includes marketing analytics and analytics related to the organization of events/meetings. (more details on how we run analytics on our website can be found in our cookies policy). | Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations. |
Marketing our products and services to you (unless you objected against such processing, as further described in the section “How do we use personal data for marketing purposes?” below). | Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business. |
For audio/video captured during live/recorded events (including virtual events/webinars): to inform interested stakeholders about the content of such events/recordings (including online publication of such recordings for marketing purposes). | Based on your informed consent obtained prior to the event. |
Specific Recruitment/Employment Purposes | Legal basis |
Assess your suitability for employment for the role for which you are applying, as well as future roles that may become available. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Manage your application. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Facilitate communication with you. | Justified on the basis of Accenture’s legitimate interests of ensuring proper communication within the organization and with you. |
Perform administrative functions (e.g. reimburse you for interview-related expenses). | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Perform data analytics, including analysis of our applicant pool in order to better understand who is applying to positions at Accenture and how to attract and keep top talent. | Justified on the basis of Accenture’s legitimate interests of ensuring that it continually improves its recruitment processes. |
In some cases, record your online interview for review by additional recruiters and hiring managers. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
If you register on our Careers website, we will enter you into a database to receive future mailings about Accenture positions and events. You may also receive personalized job recommendations while browsing our Careers website. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Transfer your contact information, education data, employment data, application information and the CV, all as supplied by you in our recruitment system, to the Accenture Talent Connection—a site that we maintain to notify you about new positions that may be of interest to you. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Administration of employee benefits | Justified on the basis of Accenture’s legitimate interests of ensuring that our employees receive the applicable benefits. |
Perform any legally-required reporting and respond to legal process. | Compliance with a legal obligation. |
Specific alumni information related purposes | Legal basis |
To enable alumni to search for and locate you via the directory if you are registered as an Accenture alumnus/alumna. | Justified on the basis of our legitimate interests of offering users the possibility to use the Alumni Site to contact other alumni. |
Provide users of the Alumni Site with a customized experience on the Alumni Site, including personalization services such as News and Events and interactive communications. | Justified on the basis of our legitimate interests of providing our users with a customized experience. |
To research and analyze our alumni demographics, interests and behavior in an aggregated form. | Justified on the basis of our legitimate interests to better understand and serve our users and improve the Alumni Site and its offerings. |
To contact alumni periodically with communications about events, publications or employment opportunities with Accenture, which we feel might interest you, unless you ask not to be contacted. You will have an opportunity to opt out of receiving further messages. | Justified on the basis of our legitimate interest for ensuring proper communication with, and sending marketing to, our alumni. |
To share alumni information with other internal Accenture systems, specifically our internal sales tool (salesforce.com), to contact you with industry relevant information. | Justified on the basis of our legitimate interest for ensuring proper communication with, and sending marketing to, our alumni. |
Legitimate interest means that Accenture has reasonable grounds to process your personal information. Where the above table states that we rely on our legitimate interests for a given purpose, we are of the opinion that our legitimate interests are not overridden by your interests, rights or freedoms, given (i) the transparency we provide on the processing activity, (ii) our privacy by design approach, (iii) our regular privacy reviews and (iv) the rights you have in relation to the processing activity. If you wish to obtain further information on this balancing test approach, please contact Accenture’s Data Privacy Officer.
We will process your personal information for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.
To the extent you are asked to click on/check “I accept”, “I agree” or similar buttons/checkboxes/functionalities in relation to a privacy statement, doing so will be considered as providing your consent to process your personal information, only where such consent is required by mandatory law.
We will not use your personal information for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
Will we share your personal data with third parties?
We may transfer personal data to our service providers and professional advisors, public and governmental authorities, Accenture companies/affiliates or third parties in connection with Accenture’s operation of its business, including any (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and Accenture’s internal policies. Accenture may also transfer your personal data to any of its global affiliates/partners in furtherance of any visits to our Accenture locations.
For example, we may disclose personal information to third parties for other business purposes as follows:
- We share your information with third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing;
- To protect and defend the legal rights, safety, and security of Accenture, our affiliates, users, or the public, including to protect against fraud and malicious activity; and
- For other business purposes described in this privacy statement or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
We may also share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of a bankruptcy.
Unless you are otherwise notified, any transfers of your personal data from within the European Economic Area (EEA) to third parties outside the EEA will be based on an adequacy decision or are governed by the standard contractual clauses (a copy of which can be obtained through the contact information included below). Any other non-EEA related transfers of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards.
What about sensitive data?
We do not generally seek to collect sensitive data as defined in the second paragraph below (also known as special categories within the EEA) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.
The term “sensitive data” refers to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).
What about data security?
We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.
We adopt market leading security measures to protect your personal data. This includes (without being limitative):
- We hold an ISO27001 certification, which indicates that we adhere to the highest and strictest information security standards. This is a security standard awarded by the British Standards Institution (“BSI”) that serves as international certification that Accenture adheres to the highest and strictest standards. This certification is the only auditable international standard that defines the requirements for an Information Security Management System (“ISMS”) and confirms that Accenture’s processes and security controls provide an effective framework for protecting our clients’ and our own information.
- We have a global Client Data Protection (“CDP”) program in place which governs the stewardship of client information and systems entrusted to us.
- We have regular penetration testing performed by a third party provider, which continues to show the strength of our technical defenses.
Where will your personal data be processed?
As a global organization with offices and operations throughout the world, personal data we collect may be transferred or be accessible internationally throughout Accenture’s global business and between its entities and affiliates.
Any such transfers throughout Accenture’s global business take place in accordance with the applicable data privacy laws and in accordance with our Binding Corporate Rules (“BCR”).
Our BCR reflect the standards contained in European data privacy laws (including the General Data Protection Regulation). Having our BCR means that all our group entities which have signed up to our BCR have to comply with the same internal rules. It also means that your rights (see “Which rights do you have with respect to the processing of your personal data?”) stay the same no matter where your data are processed by Accenture.
Download a copy of Accenture’s BCR.
What are the sources we get your personal information from?
If we do not obtain your personal information directly from you, we may obtain it from the following sources: publicly available sources (registers or the internet), Accenture employees, contractors, (prospective) members of board of directors, shareholders, Accenture’s affiliates, subsidiaries and newly acquired businesses, employers of our contractors, public authorities, public websites and social media, previous employers, educational institutions, suppliers and vendors (including third party data providers).
In section 5, you can find more information on the sources of your personal information for marketing purposes.
How long will your personal data be retained by us?
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:
- We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
- We will only keep the data while your account is active or for as long as needed to provide services to you.
- We retain your data for as long as needed in order to comply with our global legal and contractual obligations.
Which rights do you have with respect to the processing of your personal data?
You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
- Request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.
- Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
- Object to the processing of your personal data: this right entitles you to request that Accenture no longer processes your personal data.
- Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
- Request the restriction of the processing of your personal data: this right entitles you to request that Accenture only processes your personal data in limited circumstances, including with your consent.
- Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Accenture, or request Accenture to transmit such personal data to another data controller.
To the extent the processing of your personal data falls in scope of our BCR, you may also want to review your rights under our BCR.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting Accenture’s Data Privacy Officer. Please note that this will not affect Accenture’s right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Accenture first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant supervisory authority or to make a claim against Accenture with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed).
Contact us to exercise any of your rights.
If you would like to exercise your erasure, rectification, or access rights in reference to your data as a job applicant, you may also click here. Any other rights can be exercised by contacting us.
2. How do we use personal data when you visit Accenture’s website?
In addition to the information set out above, the following sections describe how we use personal data when you visit Accenture’s website:
- Which personal data do we gather?
- Do we include (links to) websites and programs of third parties?
- How do we use personal data that we collect from our websites?
Which personal data do we gather?
Accenture collects personal data at its websites in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website’s technology).
We may collect and process the following personal data:
- Personal data that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Any postings, comments or other content that you upload or post to an Accenture website.
- Our website or mobile applications can collect personal information about your computer or your mobile device, including (where available) your IP address, operating system, type of device, device identification number, mobile operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
- Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section below for more information.
Do we include (links to) websites and programs of third parties?
Our websites may include:
- Links to and from the sites of our partner networks, advertisers and affiliates
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.
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We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs.
How do we use personal data that we collect from our websites?
We use personal data for the purposes described in the section “For which purposes and on which legal basis do we use your personal data?” above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:
- Links to and from the sites of our partner networks, advertisers and affiliates.
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookies section section below for more information.
3. How do we use cookies (and other tracking technologies)?
In addition to the information set out above, this section describes how we use cookies and other tracking technologies.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience.
Please see our Cookies policy for more details including for information about your choices with respect to advertising and social media cookies and for access to our cookie consent manager. By using our website, you agree that we can place cookies and other similar technologies on your device as explained in our Cookies policy.
4. How do we use personal data when you visit our offices?
When you visit our offices, we process your personal data in accordance with this privacy statement and some specific information regarding the use of visitor data and the potential use of CCTV in our offices is provided in the reception area.
5. How do we use personal data for marketing purposes?
In addition to the information set out above, the following sections describe how we use personal data for marketing purposes:
- What are the sources of marketing data?
- Do we send targeted e-mails?
- Do we send push notifications?
- Do we maintain Customer Relationship Management(CRM) databases?
- Do we combine and analyze personal data?
- Do we share personal data with third parties?
- What are your rights regarding marketing communications?
What are the sources of marketing data?
The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
Do we send targeted e-mails?
We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Accenture, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Targeted e-mails from Accenture may include additional data privacy information, as required by applicable laws.
You may adapt your contact, content and data preferences in the Accenture Preference Center at any time.
Do we send push notifications?
If you use our mobile applications, you may receive notifications such as notifications of industry topics you selected to follow within the mobile app or live events information. With your consent provided through the app permissions/settings, we may send push notifications or alerts to your mobile device even when you are not logged in. At any time, you can manage your push notification preferences or deactivate these notifications by turning off the notification settings in the mobile app or in the device settings/app permissions of your mobile device.
Do we maintain Customer Relationship Management (CRM) databases?
Like most companies, Accenture uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by Accenture professionals based on their personal interactions with you.
Do we combine and analyze personal data?
We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing). We combine this data to better assess your experience with Accenture and to perform the other activities described throughout our privacy policy.
You may adapt your contact, content and data preferences in the Accenture Preference Center at any time.
Do we share personal data with third parties?
In addition to the third parties mentioned in the section “Will we share your personal data with third parties?” above, we may share your personal data with marketing agencies.
What are your rights regarding marketing communications?
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
6. How else might we use your personal data
In addition to the information set out above, the following sections describe other specific uses of personal data by some Accenture affiliates.
Below, we provide you with further details about how we process your personal data in connection with any content creation / production purposes.
Content creation / production activities
Some Accenture entities are in the business of content production. We may process your personal data for these TV, film, marketing, advertising or other related content creation, production and distribution activities.
What personal data do we process in connection with production activities?
- The personal data that we process for production purposes include images and footage of you and may include your location at the time of filming.
- If you are a member of public, we will diligently attempt to make you aware of our location and filming activities in advance and will give you an opportunity not to enter the location where filming is taking place and participate in them.
- If you are a focus of our filming activities (i.e. a contributor or talent such as an interviewee, extra or actor, as opposed to a member of public) we will also collect and process your name, contact information and any other information provided in any pre-filming questionnaires and/or release forms, such as next of kin details.
- We may also collect and process special categories of data a such as health or disability information to the extent that this is necessary to enable us to make any necessary adjustments to our filming arrangements to assist or support you.
If you have any questions on data privacy aspects of our production activities, please contact us.
7. Contact us
Please contact us here if:
- You have a general question about how Accenture protects your personal data.
- You wish to exercise your rights in relation to your personal data rights (as set out in the sections “Which rights do you have with respect to the processing of your personal data?” and “Your rights regarding marketing communications”).
- You would like a copy of the full version of our BCR.
- You wish to make a complaint about Accenture’s use of your data.
You can also contact Accenture as data controller of your personal data via our Data Privacy Officer (preferably electronically) or via letter, clearly marked for the attention of the Data Privacy Officer, on the this address: Accenture Limited Dublin, 1 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Accenture Privacy Statement for California Residents
In case you have special accessibility needs to access the content of this statement, we recommend that you or someone on your behalf, consult our Accessibility Statement and recommendations.
This privacy statement is effective as of March 24, 2023. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal information or any changes in applicable laws. If you are not a California resident, this privacy statement does not apply to you. Please visit the Accenture Privacy Statement for more information.
This Accenture Privacy Statement for California Residents applies to California residents whose personal information is processed by Accenture PLC and/or its affiliates, subsidiaries and newly acquired companies (“Accenture”; “we”) pursuant to the California Consumer Privacy Act (“CCPA”), including how we protect the personal information we process and control relating to you (“your personal information”; “your information”) and which rights you have in relation to the processing of your personal information.
Any Accenture entity located outside the European Union will for the purposes of compliance with data privacy laws be represented by Accenture PLC.
Below, we first give a general description of how Accenture protects your personal information. Further below, we also include specific information on the following:
- How do we use personal data when you visit Accenture’s website?
- How do we use cookies (and other tracking technologies)?
- How do we use personal information when you visit our offices?
- How do we use personal information for marketing purposes?
1. How does Accenture protect your personal information?
Accenture attaches great importance to your right to privacy and the protection of your personal information. We want you to feel secure that when you deal with Accenture, your personal information is in good hands.
Accenture protects your personal information in accordance with applicable laws and our data privacy policies. In addition, Accenture maintains the appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.
The following sections provide further details as to how Accenture processes your personal information:
- Which categories of personal information do we collect and how do we process such personal information?
- For which purposes and on which legal basis do we use your personal information?
- Will we share your personal data with third parties?
- What about sensitive data?
- What about data security?
- Where will your personal information be processed?
- How long will your personal information be retained by us?
- Which rights do you have with respect to the processing of your personal information?
Which categories of personal information do we collect and how do we process such personal information?
We collect personal information of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users. If the information we collect is not listed in this privacy statement, we will give individuals (when required by law) appropriate notice of which other information will be collected and how it will be used.
Specifically, the personal information we collect includes the categories of personal information described in the sections “How do we use personal data when you visit Accenture’s website?”, “How do we use cookies (and other tracking technologies)?”, “How do we use personal data when you visit our offices?” and “How do we use personal data for marketing purposes?”
The below table provides an overview of the categories of personal information that Accenture processes or may process in the context of the processing activities described in this privacy statement.
Category of personal information | Types of personal information captured by category |
---|---|
Personal details, contact details, and identifiers. | Name, pronoun, all types of identifiers and contact details (such as e-mail, phone numbers, physical address) and occasionally, when necessary for specific purposes, gender, date of birth, age, place of birth. |
Commercial information. | History and records of the products and services you have obtained from Accenture. Correspondence between you and us when it is sent to a dedicated mailbox or via other electronic communication means (including communication channels supported by artificial intelligence), for the purpose of processing account receivable payments and commercial follow-up. |
Marketing and research information | Identifiers – the IP address, social media handle or other online identifiers of a person, e-mail address/mobile number if used for direct marketing, and name and addressDemographic data – (e.g. income, family status, age bracket, gender, interests, pets, home ownership, health, current service providers)Browser/web history data and preferences expressed through selection/viewing/purchase of goods, services and content, information about your mobile device including (where available) type of device, device identification number, mobile operating system.Social media content – blogs, posts and anything posted by an individual online or which mentioned/references an individualAnalytics and profiles of the individuals based on the data collected on themVoice-enabled services (Speech-to-Text engines for search requests) without being recorded or stored by the mobile device. |
Sensitive data and biometric information. | Accenture may also collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status and dietary requirements/allergies in the framework of the events we organize/sponsor) or biometric information, for example as when you elect to use fingerprint authentication. |
Audiovisual materials. | Photograph, and images/footage captured/recorded on CCTV or other audio, video and related security/monitoring systems or captured during marketing/public filming events/sessions (including recording of virtual or live workshops or similar events/sessions), voice search functionality to enable a voice command feature that allows you to ask a question and see results (functionality enabled for mobile applications only). |
Position and professional or employment-related information. | Professional or employment-related information, such as description of current position, job title, employer, location, and Accenture contact(s). |
System and application access data and Internet and electronic network activity information. | Where you are provided with access to Accenture’s systems, Accenture may collect information required to access such Accenture systems and applications such as System ID, LAN ID, e-mail account, instant messaging account, mainframe ID, system passwords, and internet or other electronic network activity information, including access logs, activity logs, and electronic content produced using Accenture systems. |
Cookies and geolocation data | As described below, we also may collect geolocation data in some circumstances. Please see our Cookies policy for more details regarding our use of cookies. |
Accenture alumni related information | Information you provide us when you register as an Accenture alumnus/alumna or update your profile including your name and email address. If you were previously a user of another Accenture alumni website, additional data that you provided to that site may be automatically added to your profile at the Alumni Site. In addition, your user profile offers you the opportunity to provide a wide range of additional data, including postal address, current occupation, industry, education, and personal and business interests.Correspondence between you and us in relation to the Alumni Site.Data you post on the Alumni Site, such as on the chat pages.Responses to online surveys that we use for research and quality control purposes.Details on (former) compensation and payroll.Details on (former) position.Birth year when necessary for specific purposesPersonal information we already have in our Accenture systems such as (former) Enterprise ID, (former) office location, telephone number, home address and education or training – this to verify your identity when registering on our Alumni Site. |
In addition, for recruitment/employment purposes, Accenture may process the personal information set out in the below table.
Additional personal details, contact details and identifiers. | In addition to the personal details listed above, Accenture may collect additional personal details for recruitment/employment purposes, such as national identification number, social security number, insurance information, marital/civil partnership status, domestic partners, dependents, emergency contact information, and military history; professional/personal calendar availability/scheduling information for meeting/communication purposes. |
Education information and professional or employment-related information. | Accenture may collect information about your education and professional or employment-related information, such as your employment history. |
Sensitive data for recruitment purposes. | Accenture may collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status), trade union membership information, religion, race or ethnicity, minority flag, and information on criminal convictions and offences. Accenture collects this information for specific purposes, such as health/medical information in order to accommodate a disability or illness (subject to legal limits on the timing of collection of such information and other applicable limitations) and to provide benefits; background checks and diversity-related personal information (such as race or ethnicity) in order to comply with legal obligations and internal policies relating to diversity and anti-discrimination. |
Documentation required under immigration laws. | Accenture may collect data on citizenship, passport data, and details of residency or work permit (a physical copy and/or an electronic copy). |
Financial information for payroll/benefits purposes | Your banking and other relevant financial details we need for payroll/benefits purposes. |
Talent management information. | Information necessary to complete a background check, details on performance decisions and outcomes, performance feedback and warnings, e-learning/training programs, performance and development reviews (including information you provide when asking for/providing feedback, creating priorities, updating your input in relevant tools), driver’s license and car ownership information, and information used to populate biographies. |
Requested recruitment information | Information requested to provide during the recruitment process, to the extent allowed by applicable law. |
Recruitment information you submit | Information that you submit in résumés / CVs, letters, writing samples, or other written materials (including photographs). |
Information generated by us during recruitment | Information generated by interviewers and recruiters related to you, based on their interactions with you or basic Internet searches where allowed under applicable law. |
Recruitment information received from third parties | Information related to you provided by third-party placement firms, recruiters, or job-search websites, where applicable. |
Audiovisual information processed during recruitment | Photograph, and images/audio/footage captured on CCTV or other video systems when visiting our office or captured in the course of recruitment events or video recruitment interviews. |
Recommendations | Recommendations related information provided on your behalf by others. |
Immigration | Documentation and related information required under immigration laws. |
Employment history and background checks | Information about your prior employment, education, and where applicable and allowed by applicable law, credit history, criminal records or other information revealed during background screenings. |
Diversity related information | Information about race / ethnicity / religion / disability / gender and self-identified LGBT status, for purposes of government reporting where required by law, as well as to understand the diversity characteristics of the Accenture workforce, subject to legal limits. |
Assessment information | Information generated by your participation in psychological, technical or behavioral assessments. You will receive more information about the nature of such assessments before your participation in any of them. |
We also may derive inferences about you based on the information described above and also collect other information about you as described in this privacy statement. If you provide us with personal information of another person (for instance, a potential employee/referral), you are responsible for ensuring that such person is made aware of the information contained in this privacy statement and that the person has given you his/her consent for sharing the information with Accenture.
The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors. Except where certain information is required by law or by Accenture policies (including management of an employment relationship with Accenture), your decision to provide any personal data to us is voluntary. Please note that if you do not provide certain information, we may not be able to accomplish some or all of the purposes outlined in this privacy statement, and you may not be able to use certain tools and systems which require the use of such personal data.
For which purposes and on which legal basis do we use your personal information?
Accenture uses your personal information only where required for specific purposes. Please view the table below for (i) a list of the business purposes for which Accenture uses your personal information and (ii) an overview of the legal basis for each such business purpose.
Purpose | Legal basis |
---|---|
Managing our contractual and/or employment relationship with you. | Necessary for 1) the performance of a contract or similar arrangement to which you are a party or 2) managing your employment relationship with Accenture. |
Facilitating communication with you (including facilitating meetings; communication in case of emergencies, and to provide you with requested information). | Justified on the basis of our legitimate interests for ensuring proper communication and emergency handling within the organization. |
Operating and managing our business operations including or being part of the provision of our services to our clients and their employees/contractors and their customers, for example in collecting their data as part of surveys, data analytics, Marketing research or other purposes. | Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations. |
Complying with legal requirements. | Necessary for the compliance with a legal obligation to which we are subject. |
Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use). | Justified on the basis of our legitimate interests of avoiding non-compliance and protecting our reputation. |
Research in general and market research. | Justified on our legitimate interest to gain market insights and insights in business and society in general or, where required, the consent of the relevant subjects. |
Social listening (Identifying and assessing what is being said about Accenture and our clients on social media (only publicly accessible content) to understand sentiment, intent, mood and market trends and our stakeholders’ needs and thereby improving our services. We do this through key-word searches and our goal is to gain insights in conversation trends over a specified period and not to identify an individual. To achieve this, we analyze and monitor conversation streams and monitor publicly available opinions, statements or other interactions on social media channels.) | Justified on the basis of our legitimate interest of protecting our assets and our brand on social media |
Ethnographic videography – this is video recording of the activity of individuals in their natural environment, in order to experience, interpret and understand behavior. This may be part of a campaign or project. | Justified on the consent of the relevant subjects. |
Improving the security and functioning of our website, networks and information. | Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience and our networks and information are secure. |
Undertaking data analytics, i.e. applying analytics to business operations and data to describe, predict and improve business performance within Accenture and/or to provide a better user experience. This includes marketing analytics and analytics related to the organization of events/meetings. (more details on how we run analytics on our website can be found in our cookies policy). | Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations. |
Marketing our products and services to you (unless you objected against such processing, as further described in the section “How do we use personal data for marketing purposes?” below). | Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business. |
For audio/video captured during live/recorded events (including virtual events/webinars): to inform interested stakeholders about the content of such events/recordings (including online publication of such recordings for marketing purposes). | Based on your informed consent obtained prior to the event. |
Specific Recruitment/Employment Purposes | Legal basis |
Assess your suitability for employment for the role for which you are applying, as well as future roles that may become available. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Manage your application. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Facilitate communication with you. | Justified on the basis of Accenture’s legitimate interests of ensuring proper communication within the organization and with you. |
Perform administrative functions (e.g. reimburse you for interview-related expenses). | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Perform data analytics, including analysis of our applicant pool in order to better understand who is applying to positions at Accenture and how to attract and keep top talent. | Justified on the basis of Accenture’s legitimate interests of ensuring that it continually improves its recruitment processes. |
In some cases, record your online interview for review by additional recruiters and hiring managers. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
If you register on our Careers website, we will enter you into a database to receive future mailings about Accenture positions and events. You may also receive personalized job recommendations while browsing our Careers website. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Transfer your contact information, education data, employment data, application information and the CV, all as supplied by you in our recruitment system, to the Accenture Talent Connection—a site that we maintain to notify you about new positions that may be of interest to you. | Justified on the basis of Accenture’s legitimate interests of ensuring that it recruits the appropriate employees. |
Administration of employee benefits | Justified on the basis of Accenture’s legitimate interests of ensuring that our employees receive the applicable benefits. |
Perform any legally-required reporting and respond to legal process. | Compliance with a legal obligation. |
Specific alumni information related purposes | Legal basis |
To enable alumni to search for and locate you via the directory if you are registered as an Accenture alumnus/alumna. | Justified on the basis of our legitimate interests of offering users the possibility to use the Alumni Site to contact other alumni. |
Provide users of the Alumni Site with a customized experience on the Alumni Site, including personalization services such as News and Events and interactive communications. | Justified on the basis of our legitimate interests of providing our users with a customized experience. |
To research and analyze our alumni demographics, interests and behavior in an aggregated form. | Justified on the basis of our legitimate interests to better understand and serve our users and improve the Alumni Site and its offerings. |
To contact alumni periodically with communications about events, publications or employment opportunities with Accenture, which we feel might interest you, unless you ask not to be contacted. You will have an opportunity to opt out of receiving further messages. | Justified on the basis of our legitimate interest for ensuring proper communication with, and sending marketing to, our alumni. |
To share alumni information with other internal Accenture systems, specifically our internal sales tool (salesforce.com), to contact you with industry relevant information. | Justified on the basis of our legitimate interest for ensuring proper communication with, and sending marketing to, our alumni. |
Legitimate interest means that Accenture has reasonable grounds to process your personal information. Where the above table states that we rely on our legitimate interests for a given purpose, we are of the opinion that our legitimate interests are not overridden by your interests, rights or freedoms, given (i) the transparency we provide on the processing activity, (ii) our privacy by design approach, (iii) our regular privacy reviews and (iv) the rights you have in relation to the processing activity. If you wish to obtain further information on this balancing test approach, please contact Accenture’s Data Privacy Officer.
We will process your personal data for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.
To the extent you are asked to click on/check “I accept”, “I agree” or similar buttons/checkboxes/functionalities in relation to a privacy statement, doing so will be considered as providing your consent to process your personal data, only in the countries where such consent is required by mandatory law. In all other countries, such action will be considered as a mere acknowledgement and the legal basis of the processing of your personal data will not be your consent but any other applicable legal basis.
We will not use your personal data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
Will we share your personal information with third parties and service providers?
We may transfer personal information to our service providers and professional advisors, public and governmental authorities, Accenture companies/affiliates or third parties in connection with Accenture’s operation of its business, including any (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal information will be given adequate protection as required by relevant data privacy laws and Accenture’s internal policies. Accenture may transfer your personal information to any of its global affiliates/partners in furtherance of any visits to our Accenture locations. If you would like more information on the categories of personal information we may share please read the section titled “Which categories of personal data do we collect and how do we process such personal data?“
For example, we may disclose personal information to third parties for other business purposes as follows:
- We share your information with third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing;
- To protect and defend the legal rights, safety, and security of Accenture, our affiliates, users, or the public, including to protect against fraud and malicious activity; and
- For other business purposes described in this privacy statement or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
We may also share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of a bankruptcy.
Unless you are otherwise notified, any transfers of your personal information from within the European Economic Area (EEA) to third parties outside the EEA will be based on an adequacy decision or are governed by the standard contractual clauses (a copy of which can be obtained through the contact information included below). Any other non-EEA related transfers of your personal information will take place in accordance with the appropriate international data transfer mechanisms and standards.
What about sensitive data?
We do not generally seek to collect sensitive data as defined in the second paragraph below (also known as special categories within the EEA) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.
The term “sensitive data” refers to the various categories of personal information identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health information, biometric or genetic data, sexual life or orientation, finances, geolocation, the contents of private communications, sensitive data related to a consumer’s government I.D. (i.e. social security number or driver’s license number), or criminal convictions and offences (including information about suspected criminal activities).
What about data security?
We maintain organizational, physical and technical security arrangements for all the personal information we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal information and the processing we undertake.
We adopt market leading security measures to protect your personal information. This includes (without being limitative):
- We hold an ISO27001 certification, which indicates that we adhere to strict information security standards. This is a security standard awarded by the British Standards Institution (“BSI”) that serves as international certification that Accenture adheres to the highest and strictest standards. This certification is the only auditable international standard that defines the requirements for an Information Security Management System (“ISMS”), and confirms that Accenture’s processes and security controls provide an effective framework for protecting our clients’ and our own information.
- We have a global Client Data Protection (“CDP”) program in place which governs the stewardship of client information and systems entrusted to us.
- We have regular penetration testing performed by a third party provider, which continues to show the strength of our technical defenses.
Where will your personal data be processed?
As a global organization with offices and operations throughout the world, personal data we collect may be transferred or be accessible internationally throughout Accenture’s global business and between its entities and affiliates.
Any such transfers throughout Accenture’s global business take place in accordance with the applicable data privacy laws and in accordance with our Binding Corporate Rules (“BCR”).
Our BCR reflect the standards contained in European data privacy laws (including the General Data Protection Regulation). Having our BCR means that all our group entities which have signed up to our BCR have to comply with the same internal rules. It also means that your rights (see “Which rights do you have with respect to the processing of your personal information?”) stay the same no matter where your data are processed by Accenture.
Download a copy of Accenture’s BCR.
What are the sources we get your personal information from?
If we do not obtain your personal information directly from you, we may obtain it from the following sources: publicly available sources (registers or the internet), Accenture employees, contractors, (prospective) members of board of directors, shareholders, Accenture’s affiliates, subsidiaries and newly acquired businesses, employers of our contractors, public authorities, public websites and social media, previous employers, educational institutions, suppliers and vendors (including third party data providers).
In section 5, you can find more information on the sources of your personal information for marketing purposes.
How long will your personal information be retained by us?
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:
- We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
- We will only keep the data while your account is active or for as long as needed to provide services to you.
- We retain your data for as long as needed in order to comply with our global legal and contractual obligations.
Which rights do you have with respect to the processing of your personal information?
You may be entitled, where provided for under applicable law, to:
- Request access to the personal information we process about you: this right entitles you to know whether we hold personal information about you and, if we do, to obtain information on and a copy of the specific pieces and categories of personal information.
- Request a rectification of your personal information: this right entitles you to have your personal information corrected if it is inaccurate or incomplete.
- Object to the processing of your personal information: this right entitles you to request that Accenture no longer processes your personal information.
- Request the erasure or deletion of your personal information: this right entitles you to request the erasure or deletion of your personal information, including where such personal information would no longer be necessary to achieve the purposes.
- Request the restriction of the processing of your personal information: this right entitles you to request that Accenture only processes your personal information in limited circumstances, including with your consent.
- Request portability of your personal information: this right entitles you to receive a copy (in a portable and, if technically feasible, readily usable format) of your personal information, or request Accenture to transmit such personal information to another data controller.
California law provides California residents with the right to receive a privacy notice with information about what we have collected, disclosed for business purposes, and sold during the preceding 12 months. This Accenture Privacy Statement for California Residents provides information about the categories of information that we have collected, the sources of that information, the purposes for which we have used the information, and the categories of third parties to whom we have disclosed the information for business purposes.
California law also affords California residents a right to opt out of the “sale” of your personal information. This right is applicable to the extent that Accenture is engaging in a “sale” of your personal information as that term is defined under applicable law. While Accenture generally is not in the business of selling information, there are limited circumstances where we share personal information with our clients, third-party partners, or others that we treat as a sale for which California residents have the right to opt out. We do not sell the personal information of minors under 16 years of age without affirmative authorization.
If you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your personal information or otherwise permitted by law. Please click here to opt out of the “sale” of your personal information. If at any time you would like to opt back in and allow Accenture to sell your personal information, please click here.
To exercise any other rights available to you under California law, please contact Accenture’s Data Privacy Officer. In addition, you can call 1-833-226-2351 during the standard Pacific Standard Time (PST) office hours (only available in English). Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. Where necessary, this may include asking you for a copy of your valid government-issued identification, such as your valid passport or driver’s license (with the allowance of the redaction of your driver’s license number or social security number). If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf that we can confirm directly with the requestor. We reserve the right to deny requests from authorized agents in certain circumstances, such as where we have a reasonable belief that the request is fraudulent. To see how Accenture processes rights requests in accordance with CCPA 11 CCR § 999.317(g), click here.
Accenture may offer certain financial incentives for the collection, sale, or deletion of personal information. Where we would do so, we will provide California residents additional information where required by California law.
To the extent that the processing of your personal information is based on your consent, you have the right to withdraw such consent at any time by contacting Accenture’s Data Privacy Officer. Please note that this will not affect Accenture’s right to process personal information obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.
If, despite our commitment and efforts to protect your personal information, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Accenture first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant supervisory authority or to make a claim against Accenture with a competent court (either in the country/State where you live, the country where you work or the country where you deem that data privacy law has been infringed).
Contact us to exercise any of your rights.
If you would like to exercise your erasure, rectification, or access rights in reference to your data as a job applicant, you may also click here. Any other rights can be exercised by contacting us.
2. How do we use personal information when you visit Accenture’s website?
In addition to the information set out above, the following sections describe how we use personal information when you visit Accenture’s website:
- Which personal information do we gather?
- Do we include (links to) websites and programs of third parties?
- How do we use personal information that we collect from our websites?
Which personal information do we gather?
Accenture collects personal information at its websites in two ways: (1) directly (for example, when you provide personal information to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website’s technology).
We may collect and process the following personal information:
- Personal information that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal information may provide further information as to why your personal information is needed and how it will be used. It is completely up to you whether you want to provide it.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Any postings, comments or other content that you upload or post to an Accenture website.
- Our website or mobile applications can collect personal information about your computer or your mobile device, including (where available) your IP address, operating system, type of device, device identification number, mobile operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
- Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, (geo) location data, weblogs and other communication data. Please see the Cookies section below for more information.
Do we include (links to) websites and programs of third parties?
Our websites may include:
- Links to and from the sites of our partner networks, advertisers and affiliates.
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal information collected through such programs for their own purposes.
We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs.
How do we use personal information that we collect from our websites?
We use personal information for the purposes described in the section “For which purposes and on which legal basis do we use your personal information?” above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:
- Links to and from the sites of our partner networks, advertisers and affiliates.
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal information collected through such programs for their own purposes.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookies section section below for more information.
3. How do we use cookies (and other tracking technologies)?
In addition to the information set out above, this section describes how we use cookies and other tracking technologies.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience.
Please see our Cookies policy for more details, including for information about your choices with respect to Advertising and Social Media Cookies and for access to our cookie consent manager. By using our website, you agree that we and third parties can place cookies and other similar technologies on your device as explained in our Cookies policy.
4. How do we use personal information when you visit our offices?
When you visit our offices, we process your personal data in accordance with this privacy statement and some specific information regarding the use of visitor data and the potential use of CCTV in our offices is provided in the reception area.
5. How do we use personal information for marketing purposes?
In addition to the information set out above, the following sections describe how we use personal information for marketing purposes:
- What are the sources of marketing data?
- Do we send targeted e-mails?
- Do we send push notifications?
- Do we maintain Customer Relationship Management(CRM) databases?
- Do we combine and analyze personal information?
- Do we share personal information with third parties?
- What are your rights regarding marketing communications?
What are the sources of marketing data?
The bulk of the personal information we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
Do we send targeted e-mails?
We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Accenture, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Targeted e-mails from Accenture may include additional data privacy information, as required by applicable laws.
You may adapt your contact, content and data preferences in the Accenture Preference Center at any time.
Do we send push notifications?
If you use our mobile applications, you may receive notifications such as notifications of industry topics you selected to follow within the mobile app or live events information. With your consent provided through the app permissions/settings, we may send push notifications or alerts to your mobile device even when you are not logged in. At any time, you can manage your push notification preferences or deactivate these notifications by turning off the notification settings in the mobile app or in the device settings/app permissions of your mobile device.
Do we maintain Customer Relationship Management (CRM) databases?
Like most companies, Accenture uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal information belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal information used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purposes), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by Accenture professionals based on their personal interactions with you.
Do we combine and analyze personal information?
We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing)). We combine this data to better assess your experience with Accenture and to perform the other activities described throughout our privacy statement.
You may adapt your contact, content and data preferences in the Accenture Preference Center at any time.
Do we share personal information with third parties?
In addition to the third parties mentioned in the section “Will we share your personal data with third parties?” above, we may share your personal information with marketing agencies.
What are your rights regarding marketing communications?
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal information, or by utilizing opt-out mechanisms in e-mails we send to you. In such cases, we will retain minimum personal information to note that you opted out in order to avoid contacting you again.
6. Content creation / production activities
In addition to the information set out above and to the extent you would be involved in our content creation/production activities, the following sections describe how we process your personal information in connection with any content creation / production purposes.
Below, we provide you with further details about how we process your personal data in connection with any content creation / production purposes.
Content creation / production activities
Some Accenture entities are in the business of content production. We may process your personal information for these TV, film, marketing, advertising or other related content creation, production and distribution activities.
What personal information do we process in connection with production activities?
- The personal information that we process for production purposes include images and footage of you and may include your location at the time of filming.
- If you are a member of the public, we will diligently attempt to make you aware of our location and filming activities in advance and will give you an opportunity not to enter the location where filming is taking place and participate in them.
- If you are a focus of our filming activities (i.e. a contributor or talent such as an interviewee, extra or actor, as opposed to a member of the public) we will also collect and process your name, contact information and any other information provided in any pre-filming questionnaires and/or release forms, such as next of kin details.
- We may also collect and process special categories of data a such as health or disability information to the extent that this is necessary to enable us to make any necessary adjustments to our filming arrangements to assist or support you.
If you have any questions on data privacy aspects of our production activities, please contact us.
7. Contact us
Please contact us here if:
- You have a general question about how Accenture protects your personal information.
- You wish to exercise your rights in relation to your personal information rights (as set out in the sections “Which rights do you have with respect to the processing of your personal information?” and “Your rights regarding marketing communications”).
- You would like a copy of the full version of our BCR.
- You wish to make a complaint about Accenture’s use of your personal information.
You can also contact Accenture as data controller of your personal information via our Data Privacy Officer (preferably electronically) or via letter, clearly marked for the attention of the Data Privacy Officer, via this address: Accenture Limited Dublin, 1 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. In addition, to exercise your rights mentioned above, you can call 1-833-226-2351 during the standard Pacific Standard Time (PST) office hours (only available in English).
Politique de Confidentialite
Dernière mise à jour : April 2023
La présente déclaration de confidentialité entre en vigueur le 2 mai 2022. Veuillez noter que la présente déclaration de confidentialité sera régulièrement mise à jour afin de refléter tout changement dans la manière dont nous traitons vos données personnelles ou toute modification éventuelle du droit en vigueur.
Cette page et l’ensemble de ses sous-sections vous indiquent tout ce que vous devez savoir sur la façon dont le groupe Accenture PLC et/ou ses sociétés affiliées et ses société dernièrement acquises (« Accenture » ; « nous ») protègent les données personnelles que nous traitons et contrôlons vous concernant (« vos données personnelles » ; « vos données »), ainsi que sur les droits dont vous pouvez vous prévaloir eu égard à leur traitement.
Toute entité Accenture basée en dehors de l’Union européenne sera représentée par Accenture PLC aux fins du respect de la législation sur la confidentialité des données.
Nous vous proposons une description générale de la manière dont Accenture protège vos données personnelles, étant précisé qu’Accenture se conforme aux lois locales relatives à la protection des données personnelles. Vous trouverez ensuite des informations spécifiques sur les domaines suivants :
- Comment utilisons-nous vos données personnelles lorsque vous visitez le site web d’Accenture ?
- Comment utilisons-nous les cookies (et autres technologies de suivi) ?
- Comment utilisons-nous vos données personnelles lorsque vous visitez nos bureaux ?
- Comment utilisons-nous vos données personnelles dans le cadre de nos activités marketing ?
1. COMMENT LE GROUPE ACCENTURE PROTEGE-T-IL VOS DONNEES PERSONNELLES ?
Accenture accorde une grande importance au respect de votre vie privée et à la protection de vos données personnelles. Il est important pour nous que vous n’ayez aucune crainte quant au fait que, lorsque vous traitez avec Accenture, vos données personnelles soient en sécurité.
Accenture protège vos données personnelles conformément aux lois applicables et à ses politiques en matière de confidentialité de l’information. Accenture applique en outre des mesures techniques et organisationnelles appropriées pour assurer la protection de vos données personnelles contre tout traitement non autorisé ou illégal et/ou contre quelque perte, modification, divulgation ou accès accidentel, ou quelque destruction ou endommagement accidentel ou illégal.
Vous trouverez dans les sections suivantes des informations détaillées sur la manière dont Accenture traite vos données personnelles :
- Quelles catégories de données personnelles collectons-nous et comment les traitons-nous ?
- A quelles fins et sur quelle base légale utilisons-nous vos données personnelles ?
- Vos données personnelles seront-elles partagées avec des tiers ?
- Qu’en est-il des données personnelles sensibles ?
- Qu’en est-il de la sécurité des données ?
- Où seront traitées vos données personnelles ?
- Pendant combien de temps allons-nous conserver vos données personnelles ?
- Quels sont vos droits eu égard au traitement de vos données personnelles ?
Quelles catégories de données personnelles collectons-nous et comment les traitons-nous ?
Nous collectons des données personnelles sur les éléments suivants : employés, candidats, clients, fournisseurs, contacts commerciaux, actionnaires, utilisateurs du site web. Si les données que nous collectons ne sont pas recensées dans la présente déclaration de confidentialité, nous notifierons dûment les individus concernés des données collectées
Plus spécifiquement, les données personnelles que nous collectons incluent les catégories de données personnelles décrites dans les sections « Comment utilisons-nous vos données personnelles lorsque vous visitez le site web d’Accenture», «Comment utilisons-nous les cookies (et autres technologies de suivi) ?», «Comment utilisons-nous vos données personnelles lorsque vous visitez nos bureaux ?» et «Comment utilisons-nous vos données personnelles dans le cadre de nos activités marketing ?», ainsi que toutes les autres catégories de données personnelles mentionnées dans la présente déclaration de confidentialité ou dans d’autres déclarations que vous avez reçues.
Vous trouverez ci-dessous un tableau détaillant les catégories de données personnelles que nous pouvons être amené à collecter, sous réserve des limites fixées par les lois locales :
Type de données personnelles | Type de données personnelles triées par catégorie |
Renseignements personnels, coordonnées et identifiants. | Nom, pronom, tous les types d’identifiants et de coordonnées (tels que l’e-mail, les numéros de téléphone, l’adresse) et occasionnellement, lorsque cela est nécessaire à des fins spécifiques, le sexe, la date de naissance, l’âge, le lieu de naissance. |
Informations commerciales. | Historique et enregistrements des produits et services que vous avez obtenus d’Accenture. La correspondance entre vous et nous lorsqu’elle est adressée à une boîte mail dédiée ou par d’autres moyens de communication électronique (y compris les canaux de communication assistés par intelligence artificielle), aux fins du traitement des paiements des créances et du suivi commercial. |
Informations sur le marketing et la recherche. | a. Identifiants – l’adresse IP, l’identifiant sur les réseaux sociaux ou d’autres identifiants en ligne d’une personne, l’email/le numéro de téléphone portable s’ils sont utilisés pour le marketing direct, ainsi que le nom et l’adresse.b. Données démographiques – (par exemple, revenus, situation familiale, tranche d’âge, sexe, intérêts, animaux domestiques, propriété du logement, santé, prestataires de services actuels)c. Données relatives à l’historique de navigation et préférences exprimées lors de la sélection, de l’affichage et de l’achat de biens, de services et de contenus, informations sur votre appareil mobile, y compris (le cas échéant) le type d’appareil, le numéro d’identification de l’appareil et le système d’exploitation mobile.d. Contenu des réseaux sociaux – blogs, messages et tout ce qui est publié par un individu en ligne ou qui mentionne/fait référence à un individu.e. Analyses et profils des individus basés sur les données collectées.f. Services vocaux (moteurs de conversion de la parole en texte pour les demandes de recherche) sans être enregistrés ou stockés par l’appareil mobile. |
Données sensibles et informations biométriques. | Accenture peut également collecter certains types d’informations sensibles lorsque la législation locale l’autorise ou avec votre consentement, telles que des informations sanitaires/médicales (y compris le statut d’handicapé et les exigences alimentaires/allergies dans le cadre des événements que nous organisons/sponsorisons) ou des informations biométriques, par exemple lorsque vous choisissez d’utiliser l’authentification par empreinte digitale. |
Matériel audiovisuel. | Photographies, et images/films capturés/enregistrés sur des caméras de surveillance ou d’autres systèmes de sécurité/surveillance audio, vidéo et connexes ou capturés lors d’événements/séances liés au marketing/à des tournages publics (y compris l’enregistrement d’ateliers virtuels ou en direct ou d’événements/séances similaires), fonctionnalité de recherche vocale pour activer une fonction de commande vocale qui vous permet de poser une question et de voir les résultats (fonctionnalité activée pour les applications mobiles uniquement). |
Informations relatives au poste et à la profession ou à l’emploi. | Des informations professionnelles ou liées à l’emploi, telles que la description du poste actuel, le titre du poste, l’employeur, le lieu de travail et le(s) contact(s) Accenture. |
Données d’accès aux systèmes et aux applications et informations sur l’activité Internet et des réseaux électroniques. | Lorsque vous avez accès aux systèmes d’Accenture, Accenture peut recueillir les informations nécessaires pour accéder à ces systèmes et applications Accenture, telles que l’identifiant du système, l’identifiant du réseau local, le compte de messagerie électronique, le compte de messagerie instantanée, l’identifiant de l’ordinateur central, les mots de passe du système et les informations relatives à l’activité sur Internet ou sur d’autres réseaux électroniques, y compris les registres d’accès, les registres d’activité et le contenu électronique produit à l’aide des systèmes Accenture. |
Cookies et données de géolocalisation. | Comme décrit ci-dessous, nous pouvons également collecter des données de géolocalisation dans certaines circonstances. Veuillez consulter notre politique en matière de cookies pour plus de détails concernant notre utilisation des cookies. |
Informations relatives au réseau Alumni d’Accenture. | Les informations que vous nous fournissez lorsque vous vous inscrivez en tant qu’Alumni d’Accenture ou mettez à jour votre profil, notamment votre nom et votre email. Si vous étiez précédemment utilisateur d’un autre site Web d’Alumni d’Accenture, les données supplémentaires que vous avez fournies à ce site peuvent être automatiquement ajoutées à votre profil sur le site des Alumni. En outre, votre profil d’utilisateur vous offre la possibilité de fournir un large éventail de données supplémentaires, notamment votre adresse postale, votre profession actuelle, votre secteur d’activité, votre formation et vos intérêts personnels et professionnels.Correspondance entre vous et nous en relation avec le site Alumni.Les données que vous publiez sur le site Alumni, par exemple sur les pages de discussion.Les réponses aux enquêtes en ligne que nous utilisons à des fins de recherche et de contrôle qualité.Détails sur la rémunération et les (anciens) salaires.Des détails sur votre (ancien) poste.Année de naissance lorsque cela est nécessaire à des fins spécifiquesLes informations personnelles dont nous disposons déjà dans nos systèmes Accenture, telles que l’(ancien) identifiant de l’entreprise, l'(ancien) emplacement du bureau, le numéro de téléphone, l’adresse du domicile et l’éducation ou la formation – ceci afin de vérifier votre identité lors de l’inscription sur notre site des Alumni. |
En outre, à des fins de recrutement/emploi, Accenture peut traiter les informations personnelles indiquées dans le tableau ci-dessous.
Renseignements personnels, coordonnées et identifiants. | Outre les données personnelles énumérées ci-dessus, Accenture peut collecter des données personnelles supplémentaires à des fins de recrutement et de gestion du personnel, telles que le numéro national d’identification, le numéro de sécurité sociale, des informations relatives aux assurances, à l’état civil (mariage/union civile), des informations sur les conjoints de fait, les personnes à charge, les coordonnées des personnes à contacter en cas d’urgence et la situation militaire. |
Données relatives à la vie professionnelle et au parcours scolaire | Accenture peut collecter des données relativesau parcours scolaire et à la vie professionnelle. |
Données sensibles à des fins de recrutement | Sous réserve de respect de la loi locale,Accenture peut collecter des données sensibles (y compris relatives à une situation relatives à l’appartenance à une minorité) et des informations relatives aux condamnations pénales et aux infractions. Accenture recueille ces données à des fins spécifiques, par exemple dans le cas des données de santé afin de tenir compte d’un handicap ou d’une maladie (sous réserve des limites fixées par la loi quant au moment de la collecte de ces informations et des autres limitations applicables) et de fournir des prestations ; dans le cas de la collecte des données relatives à la race ou l’origine ethnique afin de se conformer aux obligations légales et aux politiques internes relatives à la diversité et à la lutte contre la discrimination. |
Documents requis au titre des lois sur l’immigration. | Accenture peut collecter des données relatives à la citoyenneté, des données relatives à l’état civil (passeport,carte de séjour) (sous forme physique et/ou électronique) |
Informations financières à des fins de gestion de la paie/prestations sociales | Vos coordonnées bancaires et autres informations financières pertinentes dont nous avons besoin aux fins de gestion de la paie et versement des prestations sociales. |
Données relatives à la vie professionnelle | Informations nécessaires pour effectuer une vérification des antécédents professionnels, détails sur la prise de décision et ses résultats, commentaires et avertissements sur les performances, programmes de formation classique ou en ligne, évaluations de performance et évolution (y compris les informations que vous fournissez lorsque vous demandez/fournissez des commentaires, créez des priorités, mettez à jour les données que vous entrez dans les outils pertinents), informations relatives au permis de conduire et à la possession d’un véhicule et les informations utilisées pour remplir les notes biographiques. |
Informations demandées lors du recrutement | Informations demandées lors du processus de recrutement, dans la mesure permise par la loi applicable. |
Informations soumises par vous lors du recrutement | Les informations que vous soumettez dans des curriculum vitae, lettres, échantillons d’écriture ou autres documents écrits (y compris des photographies). |
Informations générées par nous lors du recrutement | Les informations vous concernant générées par les personnes menant les entretiens ou les recruteurs, en fonction de leurs interactions avec vous, ou des recherches Internet de base lorsque cela est autorisé par la loi applicable. |
Informations relatives au recrutement en provenance de tiers | Les informations vous concernant fournies par des sociétés de placement tierces, des recruteurs ou des sites Web de recherche d’emploi, le cas échéant. |
Matériels audiovisuels | Les photographies et séquences audios/vidéo capturées, enregistrées par des systèmes de vidéo surveillance ou d’autres systèmes audio/vidéo liées à la sécurité ou encore capturées lors d’évènements publics filmés (y compris des enregistrements lors d’ateliers virtuels ou en direct ou d’événements similaires). |
Recommandations | Informations relatives aux recommandations fournies à votre sujet par des tiers |
Immigration | Documentation et informations connexes requises en vertu des lois sur l’immigration. |
Parcours professionnels et vérification des antécédents | Informations relatives à votre emploi antérieur, vos études et, le cas échéant, si cela est autorisé par la loi applicable, vos antécédents en matière de crédit, votre casier judiciaire ou toute autre information révélée lors des vérifications d’antécédents. |
Informations relatives à la diversité | Informations sur la race/l’ethnie/la religion/le handicap/le sexe et le statut LGBT revendiqué, à des fins de déclaration auprès du gouvernement lorsque la loi l’exige, ainsi que pour comprendre les caractéristiques de diversité du personnel d’Accenture, sous réserve des limites fixées par la loi. |
Informations relatives aux évaluations | Informations générées par votre participation à des évaluations psychologiques, techniques ou comportementales. Avant votre participation à une telle évaluation, vous recevrez toujours des informations complémentaires sur celle-ci. |
À l’exception de certaines informations requises par la loi ou par les politiques d’Accenture (y compris la gestion d’une relation d’emploi avec Accenture), votre décision de nous fournir des données personnelles est volontaire. Vous ne subirez donc aucune conséquence négative si vous décidez de ne pas nous fournir vos données personnelles. Veuillez toutefois noter que, si vous ne fournissez pas certaines informations, il est possible que nous ne soyons pas en mesure de remplir pleinement tous les objectifs décrits dans la présente déclaration de confidentialité, et que vous ne puissiez pas utiliser certains outils et systèmes nécessitant l’utilisation de ces données personnelles.
Si vous nous fournissez les données personnelles d’une autre personne (concernant par exemple un employé ou référent potentiel), votre responsabilité est de veiller à ce que cette personne soit dûment informée des informations contenues dans la présente déclaration de confidentialité et qu’elle vous a autorisé à partager ses informations avec Accenture.
Les catégories de données personnelles susmentionnées ont été obtenues directement auprès de vous (par exemple, lorsque vous fournissez des informations pour vous inscrire à une newsletter ou pour vous inscrire sur un forum en ligne) ou indirectement auprès de certains tiers (par l’intermédiaire de la technologie utilisée sur notre site web, par exemple). Ces tiers incluent notamment nos sociétés affiliées, les autorités publiques, les sites web et réseaux sociaux en accès libre, et les fournisseurs.
À quelles fins et sur quelle base légale utilisons-nous vos données personnelles ?
Accenture utilise vos données personnelles uniquement lors de la réalisation d’objectifs spécifiques. Veuillez consulter le tableau ci-dessous pour (i) une liste des finalités pour lesquelles Accenture utilise vos données personnelles et (ii) la base légale justifiant chacune de ces fins.
Finalités | Bases légales |
---|---|
Gérer notre relation contractuelle et/ou d’emploi avec vous. | Nécessaire à l’exécution d’un contrat auquel vous êtes soumis. |
Recrutement. | Justifié sur la base de nos intérêts légitimes à optimiser le recrutement de nos employés. |
Faciliter la communication avec vous (y compris en cas d’urgence, et pour vous fournir des informations demandées). | Justifié sur la base de nos intérêts légitimes à assurer la bonne communication et la prise en charge des situations d’urgence au sein de l’organisation. |
Exploiter et gérer nos opérations commerciales faisant parties de l’offre de services apportée à nos clients, leurs employés/prestataires et à leur clientèle, par exemple en collectant leurs données dans le cadre d’enquêtes, d’analyses de données, d’études marketing ou à d’autres fins. | Justifié sur la base de nos intérêts légitimes pour assurer le bon fonctionnement de nos activités commerciales. |
Assurer la conformité des exigences légales. | Nécessaire pour garantir la conformité à une obligation légale à laquelle nous sommes soumis. |
Surveiller l’utilisation de nos systèmes (cela inclut la surveillance de l’utilisation de notre site web et des applications et outils que vous utilisez). | Justifié sur la base de nos intérêts légitimes à éviter la non-conformité et à protéger notre réputation. |
Veille des médias sociaux (identifier et évaluer ce qui se dit sur Accenture et nos clients sur les médias sociaux (uniquement dans le contenu accessible au public) pour comprendre le ressenti, l’intention, l’humeur et les tendances du marché et les besoins de nos parties prenantes et ainsi améliorer nos services. Pour ce faire, nous effectuons de recherches par mots clés. Notre objectif est d’obtenir des informations sur les tendances des conversations sur une période donnée et non d’identifier une personne spécifique. À cette fin, nous analysons et surveillons les flux de conversations et surveillons les opinions, déclarations ou autres interactions accessibles au public sur les réseaux sociaux.) | Justifié sur la base de notre intérêt légitime à protéger nos actifs et notre marque sur les réseaux sociaux. |
Améliorer la sécurité et le fonctionnement de notre site web, de nos réseaux et de nos informations. | Justifié sur la base de nos intérêts légitimes à veiller à ce que vous bénéficiez d’une excellente expérience utilisateur et à ce que nos réseaux et informations soient sécurisés. |
Conduire des analyses de données, c’est-à-dire appliquer des traitements analytiques sur les opérations et données commerciales afin de décrire, prédire et améliorer les performances commerciales au sein d’Accenture et/ou de proposer une meilleure expérience utilisateur. (Pour plus de détails sur la façon dont nous conduisons nos analyses sur notre site web, ici : politique d’utilisions des cookies). | Justifié sur la base de nos intérêts légitimes à assurer le bon fonctionnement de nos opérations commerciales. |
Promouvoir nos produits et services (sauf si vous vous êtes opposé à un tel traitement, conformément aux modalités décrites plus en détails à la section « Comment utilisons-nous vos données personnelles dans le cadre de nos activités marketing ?» ci-dessous). | Justifié sur la base de nos intérêts légitimes à conduire et développer notre activité. |
Pour les enregistrements audio/vidéo réalisés lors d’événements en direct/enregistrés (y compris les événements/webinaires virtuels) : pour informer les parties prenantes intéressées par le contenu de ces événements/enregistrements (y compris la publication en ligne de ces enregistrements à des fins de marketing). | Sur la base de votre consentement éclairé obtenu avant l’événement. |
Finalités t liées au recrutement/à l’embauche | Bases légales |
Évaluer votre aptitude à l’emploi pour le poste pour lequel vous postulez, ainsi que pour les futurs postes qui pourraient devenir disponibles. | Justifié sur la base de l’intérêt légitime d’Accenture à à la gestion du recrutement. |
Gérer votre candidature | Justifié sur la base de l’intérêt légitime d’Accenture d’effectuer la gestion des candidatures |
Faciliter la communication avec vous. | Justifié sur la base de l’intérêt légitime d’Accenture à assurer une bonne communication au sein de l’organisation et avec vous. |
Exécuter des fonctions administratives (p. ex., vous rembourser les dépenses liées aux entretiens). | Justifié sur la base de l’intérêt légitime d’Accenture à la gestion du recrutement. |
Effectuer des analyses de données, y compris une analyse de notre bassin de candidats afin de mieux comprendre qui postule à des postes chez Accenture et comment attirer et conserver les meilleurs talents. | Justifié sur la base de l’intérêt légitime d’Accenture à assurer en continu une amélioration de son processus de recrutement. |
Dans certains cas, enregistrer votre entretien en ligne pour examen par d’autres recruteurs et responsables de l’embauche. | Justifié sur la base de l’intérêt légitime d’Accenture à réaliser la gestion du recrutement. |
Si vous vous inscrivez sur notre site Web de recrutement, nous entrerons vos coordonnées dans une base de données pour que vous receviez les prochains envois concernant les postes et événements Accenture. Vous pouvez également recevoir des recommandations d’emploi personnalisées lorsque vous naviguez sur notre site Web de recrutement. | Justifié sur la base de l’intérêt légitime d’Accenture à la gestion du recrutement |
Transférer vos coordonnées, les données sur vos études, les données sur votre emploi, les informations sur votre candidature et votre CV, toutes telles que vous les avez fournies, dans notre système de recrutement, vers notre site Accenture Talent Connection, que nous maintenons pour vous informer des nouveaux postes qui pourraient vous intéresser. | Justifié sur la base de l’intérêt légitime d’Accenture à la gestion du recrutement |
Gestion des prestations sociales des employés | Justifié sur la base du respect des obligations légales en matière de prestations sociales par Accenture |
Effectuer tous les signalements légalement requis et répondre aux procédures légales. | Respect d’une obligation légale. |
Finalités spécifiques liées aux informations sur les anciens collaborateurs | Bases légales |
Permettre aux anciens collaborateurs de vous rechercher et de vous localiser par l’intermédiaire de l’annuaire si vous êtes inscrit en tant qu’ancien collaborateur/ancienne collaboratrice Accenture. | Justifié sur la base de notre intérêt légitime d’offrir aux utilisateurs la possibilité d’utiliser le Site des anciens pour contacter d’autres anciens. |
Fournir aux utilisateurs du Site des anciens une expérience personnalisée sur le Site, tels que les Actualités, les Événements et des communications interactives. | Justifié sur la base de notre intérêt légitime à fournir à nos utilisateurs une expérience personnalisée. |
Rechercher et analyser les données démographiques, les intérêts et le comportement de nos anciens collaborateurs sous une forme agrégée. | Justifié sur la base de notre intérêt légitime à mieux comprendre et servir nos utilisateurs et améliorer le Site des anciens et ses offres. |
Contacter périodiquement les anciens collaborateurs avec des communications sur des événements, des publications ou des opportunités d’emploi chez Accenture, qui, selon nous, pourraient vous intéresser, sauf si vous demandez à ne pas être contacté. Vous aurez la possibilité de refuser de recevoir d’autres messages. | Justifié sur la base de notre intérêt légitime à assurer une bonne communication avec nos anciens et à leur envoyer des informations marketing. |
Partager les informations sur les anciens collaborateurs avec d’autres systèmes internes Accenture, en particulier notre outil de vente interne (salesforce.com), pour vous contacter avec des informations pertinentes pour le secteur. | Justifié sur la base de notre intérêt légitime à assurer une bonne communication avec nos anciens et à leur envoyer des informations marketing. |
Lorsque le tableau ci-dessus indique que nous nous appuyons sur nos intérêts légitimes pour poursuivre une finalité, cela signifie que nous estimons que nos intérêts légitimes ne sont pas outrepassés par vos intérêts, droits ou libertés compte tenu (i) de la transparence que nous offrons sur nos activités de traitement, ii) de notre approche Privacy by Design (« protection de la vie privée dès la conception »), (iii) du fait que nous procédons régulièrement à une évaluation de nos pratiques en matière de confidentialité, et (iv) des droits dont vous pouvez vous prévaloir concernant l’activité de traitement. Veuillez nous contacter si vous souhaitez obtenir plus d’informations sur cette approche du balancing test (« mise en équilibre »).
Nous traiterons vos données personnelles (mentionnées ci-dessus) sur la base de votre consentement préalable, dans la mesure où ledit consentement est requis par le droit applicable.
Dans la mesure où vous êtes invité à cliquer sur/cocher « J’accepte », « Je suis d’accord » ou des boutons/cases à cocher/fonctionnalités similaire dans le cadre d’une déclaration de confidentialité, cliquer ou cocher ainsi sera considéré comme un consentement au traitement de vos données personnelles uniquement dans les pays où ledit consentement est requis par une loi impérative. Dans tous les autres pays, une telle action sera considérée comme une simple reconnaissance et la base juridique du traitement de vos données personnelles ne sera pas votre consentement, mais toute autre base juridique applicable.
Nous n’utiliserons pas vos données personnelles à des fins incompatibles avec les objectifs dont vous avez été informé, à moins que cela ne soit requis ou autorisé par la loi, ou que cela ne relève de votre intérêt vital (par exemple en cas d’urgence médicale).
Vos données personnelles seront-elles partagées avec des tiers ?
Nous pourrons transférer vos données personnelles à des prestataires de services, des conseillers professionnels, des autorités publiques et administrations ou à des tiers dans le cadre d’une transaction (potentielle) commerciale ou entre entreprises. Ces tiers pourront être situés dans d’autres pays. Avant de procéder, nous prendrons les mesures nécessaires pour nous assurer que vos données personnelles bénéficieront d’une protection adéquate conformément aux lois en vigueur sur la confidentialité des données et aux politiques internes d’Accenture.
Accenture peut également transférer vos données personnelles à l’une de ses sociétés affiliées/l’un de ses partenaires dans le monde en prévision de toute visite de nos sites Accenture.
Par exemple, nous pouvons divulguer des informations personnelles à des tiers, conformément aux finalités suivantes :
- Nous partageons vos informations avec des fournisseurs de services tiers qui nous fournissent des services, notamment la facturation, le traitement des paiements, le service client, le déploiement d’e-mails, la publicité et le marketing, la sécurité et le suivi des performances, la tenue ou le service des comptes, le traitement ou l’exécution des commandes et des transactions, la vérification d’informations sur les clients, la recherche, l’hébergement de données, les audits et le traitement des données ;
- Pour protéger et défendre les droits légaux, la sûreté et la sécurité d’Accenture, de nos sociétés affiliées, de nos utilisateurs ou du public, y compris pour se protéger contre la fraude et les activités malveillantes ; et
- Aux fins commerciales décrites dans la présente déclaration de confidentialité ou à toute autre fin qui vous est communiquée au moment où nous collectons les informations ou conformément à votre consentement.
Nous pouvons également partager vos informations dans le cadre d’une transaction d’entreprise importante, telle que la vente d’un site Web, une fusion, une consolidation, une vente d’actifs, une introduction en bourse ou dans le cas peu probable d’une faillite.
Sauf notification contraire, tout transfert de données personnelles à l’intérieur de l’Espace économique européen (EEE) à destination de tiers basés en dehors de l’EEE sera fondé sur une décision d’adéquation ou régi par les clauses contractuelles standard de l’UE (dont une copie peut être obtenue auprès du responsable de la protection des données d’Accenture). Tout autre transfert de vos données personnelles faisant intervenir un pays non basé dans l’EEE se fera conformément aux mécanismes et garanties internationaux appropriés en matière de transfert de données.
Qu’en est-il des données personnelles sensibles ?
De manière générale, nous ne cherchons pas à collecter des données sensibles (également nommé « catégories spéciales »). Par le biais de ce site ou par d’autres moyens. Dans les cas où nous cherchons à collecter de telles données, nous le ferons conformément aux exigences des lois applicables en matière de protection de la vie privée et/ou solliciterons votre consentement.
Le terme « données sensibles » fait référence aux différentes catégories de données personnelles identifiées par les lois relatives à la confidentialité des données comme nécessitant un traitement particulier, y compris celles qui, dans certaines circonstances, nécessitent d’obtenir un consentement explicite de votre part. Ces catégories incluent notamment l’origine raciale ou ethnique, les opinions politiques, religieuses, philosophiques ou similaires, l’appartenance à un syndicat, la santé physique ou mentale, les données biométriques ou génétiques, l’identité ou l’orientation sexuelle, ou les antécédents judiciaires (cela incluant les informations relatives à des soupçons d’activités criminelles).
Qu’en est-il de la sécurité des données ?
Nous appliquons des dispositions de sécurité organisationnelles, physiques et techniques pour toutes les données personnelles détenues par nos soins. Nous avons mis en place des protocoles et mesures de contrôle ainsi que des politiques, procédures et directives appropriées pour assurer la bonne application de ces dispositions, en tenant compte des risques associés aux différentes catégories de données personnelles et à leurs traitements.
Nous adoptons des mesures de sécurité de pointe pour protéger vos données personnelles. Celles-ci incluent notamment (sans s’y limiter) :
- Nous détenons la certification ISO27001, qui signifie qu’Accenture respecte les normes de sécurité informatique les plus strictes et les plus exigeantes. Cette norme de sécurité décernée par la British Standards Institution (BSI), sert de certification internationale et à laquelle Accenture adhère rigoureusement. Cette certification est la seule norme internationale auditable à définir les exigences d’un système de gestion de la sécurité de l’information (ISMS). Elle confirme que les processus et mesures de contrôle de sécurité d’Accenture constituent un cadre efficace pour assurer la protection des informations de ses clients et de ses propres informations.
- Nous avons mis en place un programme mondial de protection des données client (programme CDP – Client Data Protection), qui régit la gestion des informations et systèmes confiés à Accenture par ses clients.
- Nous procédons régulièrement à des tests de pénétration conduits par un prestataire tiers, qui continuent à démontrer la robustesse de nos mesures techniques de protection.
Où seront traitées vos données personnelles ?
Accenture étant une organisation mondiale ayant des bureaux et opérations dans le monde entier, vos données personnelles sont susceptibles d’être transférées ou d’être accessibles à l’échelle internationale pour l’ensemble de ses activités mondiales, ainsi qu’entre ses entités et sociétés affiliées.
Ces transferts menés dans le cadre de l’activité mondiale d’Accenture sont conduits conformément aux lois applicables en matière de confidentialité des données, ainsi qu’à nos règles d’entreprise contraignantes (« BCR » – Binding Corporate Rules).
Nos BCR reflètent les normes établies par les lois européennes sur la protection des données (cela incluant le règlement général sur la protection des données). Les BCR obligent toute entité signataire du groupe Accenture à se conformer aux mêmes règles internes. Cela implique également que vos droits (voir section « Quels sont vos droits eu égard au traitement de vos données personnelles ? ») restent les mêmes quel que soit le lieu où vos données sont traitées par Accenture.
Télécharger une copie des BCR Accenture.
De quelles sources obtenons-nous vos informations personnelles ?
Lorsque nous n’obtenons pas vos informations personnelles directement auprès de vous, nous pouvons les obtenir auprès des sources suivantes : sources accessibles au public (registres ou Internet), employés d’Accenture, sous-traitants, membres (potentiels) du conseil d’administration, actionnaires, sociétés affiliées d’Accenture, filiales et entreprises nouvellement acquises, employeurs de nos sous-traitants, autorités publiques, sites Web publics et médias sociaux, employeurs précédents, établissements d’enseignement, fournisseurs et vendeurs (y compris les fournisseurs de données tiers).
La section 5 fournit des informations supplémentaires sur les sources de vos informations personnelles à des fins de marketing.
Pendant combien de temps allons-nous conserver vos données personnelles ?
Nous ne conserverons vos données personnelles que pendant une durée strictement nécessaire. Nous appliquons des politiques et procédures spécifiques en matière de gestion et conservation des enregistrements, de sorte que les données personnelles seront supprimées au terme d’un délai raisonnable en fonction des critères de rétention suivants :
- Nous conserverons vos données aussi longtemps que nous entretenons une relation continue avec vous (en particulier, si vous détenez un compte chez nous).
- Nous ne conserverons vos données tant que votre compte sera actif ou aussi longtemps que cela sera nécessaire pour vous fournir des services.
- Nous conserverons vos données aussi longtemps que cela sera nécessaire pour nous conformer à l’ensemble de nos obligations légales et contractuelles de par le monde.
Quels sont vos droits eu égard au traitement de vos données personnelles ?
Vous avez le droit (dans les circonstances, les conditions, et sous réserve des exceptions, prévues par le droit applicable) de :
- Demander un accès aux données personnelles que nous traitons vous concernant : ce droit vous permet de savoir si nous détenons vos données personnelles et, le cas échéant, d’obtenir des informations et une copie desdites données personnelles.
- Demander la rectification de vos données personnelles : ce droit vous autorise à faire corriger vos données personnelles si celles-ci sont inexactes ou incomplètes.
- Objecter au traitement de vos données personnelles : ce droit vous permet de demander qu’Accenture cesse de traiter vos données personnelles.
- Demander la suppression de vos données personnelles : ce droit vous permet de demander à Accenture de supprimer vos données personnelles, y compris lorsque lesdites données personnelles ne seraient plus nécessaires pour atteindre les objectifs poursuivis.
- Demander la restriction du traitement de vos données personnelles : ce droit vous permet de demander qu’Accenture ne traite vos données personnelles que dans des circonstances limitées, notamment avec votre consentement.
- Demander la portabilité de vos données personnelles : ce droit vous permet de recevoir une copie (dans un format structuré, communément utilisé et lisible par machine) des données personnelles que vous avez transmises à Accenture, ou de demander à Accenture de transmettre ces données personnelles à un autre responsable du traitement.
Dans la mesure où le traitement de vos données personnelles entre dans le champ d’application de nos BCR, vous avez également la possibilité de vous informer de vos droits dans ce cadre.
Dans la mesure où le traitement de vos données personnelles est basé sur votre consentement, vous avez le droit de retirer ledit consentement à tout moment en contactant le responsable de la protection des données à l’adresse dataprivacyofficer@accenture.com. Veuillez noter que cela n’affectera pas le droit d’Accenture de traiter des données personnelles obtenues avant le retrait de votre consentement, ni son droit de poursuivre certaines parties du traitement sur la base d’autres bases juridiques que celle de votre consentement.
Si, malgré notre engagement et nos efforts pour la protection de vos données personnelles, vous estimez que vos droits en matière de confidentialité des données ont été violés, nous vous invitons à contacter Accenture en premier lieu afin de rechercher une résolution de votre réclamation. Vous avez le droit de soumettre, à tout moment, une plainte directement auprès de l’autorité de surveillance compétente ou de porter plainte contre Accenture auprès d’un tribunal compétent (dans le pays où vous vivez, dans celui où vous travaillez ou dans celui où vous estimez qu’il y a eu infraction à la législation sur la confidentialité des données).
Contactez-nous si vous souhaitez exercer vos droits.
Si vous souhaitez exercer vos droits à l’oubli, à la rectification ou à l’accès en ce qui concerne vos données en tant que candidat à un emploi, vous pouvez également cliquer ici. Tout autre droit peut être exercé en nous contactant.
2. COMMENT UTILISONS-NOUS VOS DONNEES PERSONNELLES LORSQUE VOUS VISITEZ LE SITE WEB D’ACCENTURE ?
En plus des informations visées ci-dessus, les sections suivantes décrivent la manière dont nous utilisons les données personnelles lorsque vous visitez le site web d’Accenture.
- Quelles données personnelles collectons-nous ?
- Est-ce que nous incluons des liens vers des sites web et programmes de tiers ?
- Comment utilisons-nous vos données personnelles collectées à partir de nos sites web ?
Quelles données personnelles collectons-nous ?
Accenture collecte des données personnelles sur ses sites web de deux façons : (1) directement (par exemple lorsque vous fournissez des données personnelles pour vous abonner à une newsletter ou pour publier des commentaires sur un forum en ligne) ; et (2) indirectement (par l’intermédiaire de la technologie utilisée sur notre site web, par exemple).
Nous pourrons collecter et traiter les données personnelles suivantes :
- Données personnelles que vous fournissez en remplissant des formulaires sur notre site web. Cela pourra notamment inclure : une inscription en vue de l’utilisation du site Web, abonnement aux services, newsletters et alertes, inscription à une conférence, ou demande d’envoi d’un livre blanc ou d’un complément d’information. Les pages qui collectent ce type de données personnelles pourront fournir des informations supplémentaires sur la raison pour laquelle vos données personnelles sont nécessaires et comment elles seront utilisées. Vous restez entièrement libre de décider si vous souhaitez ou non fournir ces informations.
- Si vous nous contactez, nous pourrons conserver une trace de cette correspondance.
- Nous pourrons vous demander de remplir des questionnaires à des fins de recherche, cela n’étant toutefois nullement obligatoire.
- Tous messages, commentaires ou autres contenus mis en ligne ou publiés par vos soins sur un site web Accenture.
- Notre site web ou nos applications mobiles collectent des données personnelles sur votre ordinateur ou votre appareil mobile, cela incluant (le cas échéant) votre adresse IP, votre système d’exploitation, le type d’appareil, le numéro d’identification de l’appareil, le système d’exploitation mobile et le type de navigateur, à des fins d’administration du système, de filtrage du trafic, de vérification des domaines utilisateur et d’analyse statistique.
- Détails de vos visites sur notre site web, pages que vous consultez et ressources auxquelles vous accédez ou que vous téléchargez, cela incluant, sans limitation : données de trafic, données de localisation, weblogs, et autres données de communication. Veuillez-vous reporter à la section Politique d’utilisation des cookies ci-dessous pour plus d’informations.
Est-ce que nous incluons des liens vers des sites web et programmes de tiers ?
Nos sites web sont susceptibles d’inclure :
- Des liens vers et depuis les sites de nos réseaux partenaires, annonceurs et sociétés affiliées.
- Certains programmes (widgets et applications) de tiers. Si tel est le cas, veuillez noter que ces tiers pourront traiter vos données personnelles collectées par le biais de ces programmes à leurs propres fins.
Nous déclinons toute responsabilité concernant les sites ou programmes de ces tiers. Il vous appartient de vérifier les conditions d’utilisation et les déclarations de confidentialité de ces tiers avant d’utiliser et de fournir des informations sur leurs sites et programmes.
Comment utilisons-nous vos données personnelles collectées à partir de nos sites web ?
Nous utilisons des données personnelles aux fins décrites dans la section « À quelles fins et sur quelle base légale utilisons-nous vos données personnelles ?» ci-dessus, ainsi que pour vous fournir les informations que vous demandez, pour traiter les candidatures en ligne, et à d’autres fins qui vous seront expliquées en temps utile au moment de leur collecte. Par exemple :
- Des liens vers et depuis les sites de nos réseaux partenaires, annonceurs et sociétés affiliées.
- Certains programmes (widgets et applications) de tiers. Dans ce cas, veuillez noter que ces tiers peuvent traiter vos données personnelles collectées par l’intermédiaire de ces programmes à leurs propres fins.
Nous analysons votre IP et les informations de votre navigateur pour déterminer les éléments les plus efficaces sur notre site, de façon à identifier les possibilités d’amélioration. Veuillez-vous reporter à la section Cookies ci-dessous pour plus d’informations.
3. COMMENT UTILISONS-NOUS LES COOKIES (ET AUTRES TECHNOLOGIES DE SUIVI) ?
En plus des informations visées ci-dessus, la présente section décrit la manière dont nous utilisons les cookies et autres technologies de suivi.
Nous analysons votre IP et les informations de votre navigateur pour déterminer les éléments les plus efficaces sur notre site, de façon à identifier les possibilités d’amélioration et, à terme, à mieux comprendre comment nous pouvons personnaliser notre site pour vous proposer une expérience utilisateur plus positive et plus pertinente.
Veuillez-vous reporter à notre Politique d’utilisation des cookies pour plus de détails y compris pour des informations sur vos choix en matière de cookies publicitaires, de cookies de médias sociaux et pour accéder à notre gestionnaire de consentement aux cookies.
4. COMMENT UTILISONS-NOUS LES DONNEES PERSONNELLES LORSQUE VOUS VISITEZ NOS BUREAUX ?
En plus des informations visées ci-dessus, la présente section décrit la manière dont nous utilisons les données personnelles lorsque vous vous rendez dans des locaux Accenture.
Veuillez cliquer ici pour recevoir plus de détails sur la façon dont nous traitons vos données personnelles lorsque vous visitez nos bureaux (cette sous-section concerne également le traitement potentiel de vos données personnelles collectées à partir de caméras de vidéosurveillance et de systèmes de gestion des accès actifs).
5. COMMENT UTILISONS-NOUS VOS DONNEES PERSONNELLES DANS LE CADRE DE NOS ACTIVITES MARKETING ?
En plus des informations visées ci-dessus, les sections suivantes décrivent la manière dont nous utilisons vos données personnelles dans le cadre de nos activités marketing :
- Quelles sont les sources de données marketing ?
- Est-ce que nous envoyons des e-mails ciblés ?
- Envoyons-nous des notifications push ?
- Est-ce que nous maintenons des bases de données de gestion de la relation client (CRM)?
- Vos données personnelles sont-elles combinées et analysées ?
- Vos données personnelles sont-elles partagées avec des tiers ?
- Quels sont vos droits eu égard aux communications marketing ?
Quelles sont les sources de données marketing ?
La majeure partie des données personnelles que nous collectons et utilisons à des fins de marketing concernent les employés de nos clients et d’autres sociétés avec lesquelles nous entretenons des relations d’affaires. Nous pourrons également obtenir des informations de contact provenant de sources publiques, cela incluant les contenus publiés sur des sites de réseaux sociaux, afin d’établir un premier contact avec une personne concernée travaillant chez un client ou au sein d’une autre société.
Est-ce que nous envoyons des e-mails ciblés ?
Nous envoyons des e-mails commerciaux à des personnes travaillant pour nos clients ou pour d’autres sociétés avec lesquelles nous souhaitons développer ou maintenir une relation d’affaires, conformément aux lois applicables en matière de marketing. Nos e-mails ciblés incluent généralement des balises web, des cookies et autres technologies similaires qui nous permettent de déterminer si vous ouvrez, lisez ou supprimez le message, ainsi que les liens sur lesquels vous cliquez. Lorsque vous cliquez sur un lien dans un e-mail commercial envoyé par Accenture, nous utilisons également un cookie pour enregistrer les pages que vous consultez et les contenus que vous téléchargez depuis nos sites web, même si vous n’êtes pas inscrit sur notre site.
Les e-mails ciblés d’Accenture pourront inclure des informations supplémentaires sur la confidentialité des données, conformément aux lois applicables.
Envoyons-nous des notifications push ?
Si vous utilisez nos applications mobiles, vous pouvez recevoir des notifications telles que des notifications sur les sujets du secteur que vous avez choisi de suivre dans l’application mobile ou des informations sur les événements en direct. Avec votre consentement fourni par le biais des autorisations/paramètres de l’application, nous pouvons envoyer des notifications ou des alertes push sur votre appareil mobile, même si vous n’êtes pas connecté. Vous pouvez gérer vos préférences en matière de notifications push ou désactiver ces notifications en désactivant les paramètres de notification dans l’application mobile ou dans les paramètres de l’appareil/autorisations de l’application de votre appareil mobile.
Est-ce que nous maintenons des bases de données de gestion de la relation client (CRM) ?
Comme la majorité des grandes entreprises, Accenture utilise une base de données de gestion des relations client (« CRM ») pour gérer et suivre ses efforts de marketing. Nos bases de données CRM comprend des données personnelles appartenant à des personnes employées par nos clients ou d’autres partenaires avec qui nous entretenons déjà, ou avec qui nous souhaitons développer, une relation d’affaires. Les données personnelles utilisées à ces fins incluent notamment les informations commerciales nécessaires au développement d’une relation d’affaires telles que : coordonnées, informations accessibles au public (ex. : composition du conseil d’administration, articles publiés, communiqués de presse, messages publics publiés sur les réseaux sociaux à des fins commerciales), réponses aux e-mails ciblés (cela incluant l’activité en ligne relative aux liens suivis dans nos e-mails), activité des utilisateurs inscrits sur notre site web et autres informations enregistrées par le personnel d’Accenture sur la base de ses interactions avec vous.
Vos données personnelles sont-elles combinées et analysées ?
Nous sommes susceptibles de combiner des données issues du domaine public et des données générées par nos différentes interactions avec vous (contacts personnels, e-mail ou site Web ; cela incluant les informations collectées sur nos différents sites (pages carrières et sites d’entreprise, notamment), de même que les informations collectées lorsque vous vous inscrivez ou vous connectez sur nos sites, ou encore lorsque vous vous connectez à nos sites en utilisant vos identifiants de réseaux sociaux (tels que LinkedIn et Xing)). Ces données sont combinées afin de mieux évaluer votre expérience avec Accenture et d’assurer les autres tâches décrites dans notre politique de confidentialité.
Partageons-nous vos données personnelles avec des tiers ?
En plus des tiers mentionnés à la section « Vos données personnelles seront-elles partagées avec des tiers ?» ci-dessus, nous pourrons partager vos données personnelles avec des agences marketing.
Quels sont vos droits en matière de communication marketing ?
Vous pouvez exercer votre droit de refuser de recevoir nos communications marketing en cochant certaines cases sur les formulaires que nous utilisons pour collecter vos données personnelles, ou en utilisant les mécanismes de retrait (« opt-out ») dans les e-mails que nous vous envoyons. Dans de tels cas, nous conserverons les données personnelles minimales en indiquant que vous avez choisi de ne pas être contacté à nouveau par nos soins.
6. AUTRES FAÇONS DONT NOUS POUVONS UTILISER VOS DONNÉES PERSONNELLES
En complément des informations énoncées ci-dessus, les sections qui suivent décrivent d’autres utilisations spécifiques des données personnelles par certaines des sociétés affiliées d’Accenture.
Vous trouverez ci-dessous des détails supplémentaires sur la façon dont nous traitons vos données personnelles dans le cadre de la création/production de contenu.
Activités de création/production de contenu
Certaines entités Accenture exercent des activités de production de contenu. Nous pouvons traiter vos données personnelles pour ces activités de création, de production et de distribution de contenu télévisé, cinématographique, marketing, publicitaire ou autre.
Quelles données personnelles traitons-nous dans le cadre des activités de production ?
- Les données personnelles que nous traitons à des fins de production comprennent des images et des séquences vous représentant et peuvent inclure l’endroit où vous vous trouvez au moment du tournage.
- Si vous êtes un membre du public, nous essaierons avec diligence de vous informer à l’avance de nos activités de tournage et du lieu de celles-ci et nous vous donnerons la possibilité de ne pas entrer sur le lieu du tournage et de ne pas y participer.
- Si vous êtes au centre de nos activités de tournage (c.-à-d. un contributeur ou un talent tel qu’une personne interrogée, un extra ou un acteur, par opposition à un membre du public), nous collecterons et traiterons également votre nom, vos coordonnées et toute autre information fournie dans tout questionnaires de pré-tournage et/ou formulaires de décharge, telle que les coordonnées des proches.
- Nous pouvons également collecter et traiter des catégories particulières de données telles que données de santé ou relative à un handicap dans la mesure où cela nous est nécessaire pour e modifier nos dispositions de tournage et afin de vous aider ou vous assister.
Si vous avez des questions sur la confidentialité des données ou sur tout aspect de nos activités de production, veuillez nous contacter.
7. NOUS CONTACTER
Veuillez nous contacter si:
- Vous avez une question d’ordre général sur la manière dont Accenture protège vos données personnelles.
- Vous souhaitez exercer vos droits concernant vos données personnelles (tels qu’ils sont définis dans les sections «Quels sont vos droits concernant le traitement de vos données personnelles ?» et « Vos droits concernant les communications marketing»).
- Vous souhaitez obtenir une copie de la version complète de notre BCR.
- Vous souhaitez déposer une réclamation concernant l’utilisation de vos données par Accenture.
Vous pouvez également contacter notre responsable de la protection des données en utilisant l’adresse dataprivacyofficer@accenture.com.
8. EN CONFORMITÉ AVEC LA LOI FRANÇAISE
- Le site est édité par la société ACCENTURE SAS, au capital de 17 250 000 euros, immatriculée au RCS de Paris sous le numéro B 732 075 312.
- Siège social : 118 avenue de France 75013 Paris.
- Numéro de téléphone : 01 53 23 55 55
- Le directeur de la publication est Jill Kramer, Chief Marketing & Communications Officer, Accenture
- Le site a été conçu par Accenture LLP, 161 N. Clark St. Chicago, IL 60601 – 1 (571) 434-5003